Terms of Use

Terms of Use

Overview

Welcome to Auvli.com.

These Terms of Use (“Terms” or “Agreement”) govern your access to and use of our website, products, and services.

By using this website, you agree to be bound by these Terms, along with our Privacy Policy, Return & Exchange Policy, and Shipping Policy, which are incorporated by reference into this Agreement.

This Agreement includes a binding arbitration clause and class action waiver, meaning that you agree to resolve disputes through individual arbitration rather than in court or as part of a class action.

Please review this Agreement carefully before using the website or purchasing any products.

User Obligations

By accessing or using this website, you represent that you are at least 18 years old or of the legal age of majority in your jurisdiction.

You agree to comply with all applicable local and international laws when using the website and to provide accurate, current, and complete information when creating an account or making a purchase.

You may not use the website for illegal, commercial resale, or inappropriate purposes. Auvli.com reserves the right to suspend or terminate access to the site at any time for any reason.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

Purchases

All purchases made on Auvli.com are subject to acceptance and availability.

We reserve the right to refuse or cancel any order at our sole discretion, including suspected bulk or resale purchases.

By placing an order, you agree to provide accurate billing, shipping, and contact information.

Prices and product availability are subject to change without notice. We may correct any pricing errors, inaccuracies, or omissions at any time without liability.

For information about returns or cancellations, please review our Return & Exchange Policy.

Intellectual Property & Website Content

All text, images, graphics, logos, product designs, icons, videos, and other materials displayed on this website (collectively, the “Content”) are owned or licensed by Auvli.com or its affiliates and are protected by international copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Content solely for personal, non-commercial purposes.

No right, title, or interest in any Content is transferred to you as a result of such use.

We reserve the right to modify, suspend, or discontinue any aspect of the website or products at any time without notice.

User-Generated Content

If you post, upload, or otherwise submit any materials (such as reviews, photos, or comments) to Auvli.com, you grant us a perpetual, worldwide, royalty-free, and transferable license to use, reproduce, distribute, modify, and display such content for marketing or promotional purposes.

You represent that you own or have permission to share such content and that it does not infringe the rights of any third party.

Third-Party Links

Our website may include links to third-party sites or services. These links are provided for your convenience only.

Auvli.com does not control, endorse, or assume responsibility for any third-party content, products, or services linked to or from our website.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

By providing your contact details, including your phone number, you consent to receiving service-related communications (such as order updates) via email, SMS, or phone.

Taxes

Sales tax or value-added tax (VAT), where applicable, will be calculated based on your shipping address and added to your order at checkout.

The total amount charged to your payment method will include all applicable taxes once the order is shipped.

Limitation of Liability

To the maximum extent permitted by law, Auvli.com shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the website or purchase of products.

Our total liability for any claim related to your purchase will not exceed the amount you paid for the product in question.

Dispute Resolution

Any dispute arising from or relating to this Agreement shall be resolved exclusively through binding arbitration conducted in accordance with applicable arbitration rules.

You waive your right to participate in any class action lawsuit. Each party shall bear its own legal costs, unless otherwise required by law.

Miscellaneous

These Terms constitute the entire agreement between you and Auvli.com and supersede all prior agreements or communications.

If any provision of this Agreement is found invalid or unenforceable, the remaining provisions shall remain in full effect.

Failure to enforce any provision shall not constitute a waiver of that right or provision.

Contact Information

For any questions, feedback, or support, please contact us:

hi@auvli.com
Business Hours: Monday to Friday, 9:00–18:00 (Hong Kong Time)